Terms and Conditions of Grand India Tours

Welcome to Grand India Tours, your travel partner for exploring the wonders of India. By using our services and booking tours through our website, you agree to abide by the following terms and conditions. Please read them carefully.

1. General Information

These terms and conditions govern your use of the Grand India Tours website and services. The website is owned and operated by Grand India Tours, based in Agra, India.

2. Services Provided

Grand India Tours offers various travel services, including but not limited to guided tours, transportation, accommodation, and related travel services across India. All services are subject to availability and booking confirmation.

3. Booking and Payment

To book a tour or service with us, you must complete the booking process through our website. Payment must be made in full at the time of booking unless otherwise specified. Payment methods accepted include credit/debit cards, bank transfers, or other specified methods.

4. Cancellation and Refund Policy

In case you wish to cancel your booking, the following cancellation policy applies:

• Cancellation 7 days or more before the scheduled tour: Full refund minus processing fees.
• Cancellation within 7 days: No refund.
• Refunds will be processed as per the payment method used during booking and may take up to 14 business days to reflect in your account.

5. Travel Insurance

We highly recommend that you purchase travel insurance to protect yourself from any unforeseen circumstances that may affect your travel plans, such as illness, accidents, or cancellations.

6. Responsibilities of the Customer

As a customer, you agree to:

• Provide accurate and complete personal and payment information during booking.
• Ensure that you have valid travel documents, such as passports, visas, and any other necessary documents for the trip.
• Follow all safety instructions provided by our staff or guides during the tour.
• Respect local laws, customs, and regulations during your travel.

7. Limitation of Liability

Grand India Tours is not responsible for any injuries, losses, damages, or expenses incurred by the customer during the tour. Our liability is limited to the cost of the services booked, except in cases of negligence or willful misconduct.

8. Force Majeure

Grand India Tours will not be held liable for any failure to perform its obligations under these terms and conditions due to events beyond its control, including but not limited to natural disasters, strikes, or government restrictions.

9. Privacy Policy

By using our services, you consent to our Privacy Policy, which outlines how we collect, use, and protect your personal data.

10. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time. Any changes will be reflected on this page, with the date of the last update at the bottom of the policy. We encourage you to review these terms periodically.

11. Contact Us